USHER

The Win

Create a comfortable environment for guests by welcoming them and offering assistance to make engaging with the service both easy and distraction-free.

Reports To

First Impressions Coordinator

General Guidelines

  • Lead by example: maintain a strong presence in church, attending a minimum of three (3) Sundays per  month
  • Trust God with your money by tithing
  • Maintain presence in Connect Groups / Lead Connect Groups.
  • Attend weekday Prayer/Worship events 
  • Remain in regular contact/communication with the First ImpressionsCoordinator to update teams as necessary  
  • Provide feedback on opportunities where we can strive to provide better service to our team or our  guests.

Essential Duties and Guidelines

  • Be familiar with the building and special events at church. Check out the Website, and Social Media
    before the service for any information you may need.
  • Train new team members in your area. Clearly communicate expectations and specifics of the role.
  • Follow these steps when you’re training a new team member:
    • I do it. You watch. • You do it. I watch.
    • We do it together. • You do it.
  • Maintain contact with your team via email, phone call, texts, handwritten notes, etc. Building
    relationships helps each member feel needed and known.
  • Arrive on time and attend the Dream Team huddle.
  • Usher Team members should wear the provided ministry lanyard at all times and utilize flashlights when needed prior to the message.
  • Part of creating a comfortable environment is being easily recognizable to our guests.
  • Connect with your Head Usher after checking in. They will assign you to a particular area and communicate any details specific to the weekend.
  • Be proactive! Actively look for guests to assist and politely inform them that you have seats for them.
  • Maintain positive body language (keep your back to the stage to welcome guests entering the rear or side doors, smile, make eye contact, and stand with good posture).
  • Utilize the time between worship and the message to count the number of attenders and input that number into the Church Metrics application.
  • At the end of the service, move quietly to the back of the auditorium to participate in identifying and celebrating salvations and helping guests as they exit the auditorium.
  • Set the stage for the next service by assisting the Prep Team clean and reset the auditorium.
  • Refrain from eating, drinking, or using your phone while serving.
  • If you will miss your opportunity to serve, please inform your Coordinator.


Prerequisites

  • Sign membership covenant form
  • Have attended CHR for at least six (6) months
  • Be able to serve for at least (one) 1 year once in position
  • Completed or plan to complete Foundations within one (1) year of taking the position
  • No public alcohol consumption, to include social media posts