The Win
Create a comfortable environment for guests by welcoming them and offering assistance to make engaging with the service both easy and distraction-free.
Reports To
First Impressions Coordinator
General Guidelines
- Lead by example: maintain a strong presence in church, attending a minimum of three (3) Sundays per month
- Trust God with your money by tithing
- Maintain presence in Connect Groups / Lead Connect Groups.
- Attend weekday Prayer/Worship events
- Remain in regular contact/communication with the First ImpressionsCoordinator to update teams as necessary
- Provide feedback on opportunities where we can strive to provide better service to our team or our guests.
Essential Duties and Guidelines
- Be familiar with the building and special events at church. Before the service, check the CHR Website connect and ministries pages
for current and upcoming classes, connect groups and events. - Train new team members in your area. Clearly communicate expectations and specifics of the role.
- Follow these steps when you’re training a new team member:
• I do it. You watch. • You do it. I watch.
• We do it together. • You do it. - Maintain contact with your team via email, phone call, texts, handwritten notes, etc. Building
relationships helps each member feel needed and known. - Arrive in time to participate in the Dream Team Rally that starts at 9:30am Sunday mornings.
- Host/Hostess Team members should wear the provided ministry lanyard at all times to be easily identified as CHR staff to those in need.
- Part of creating a comfortable environment is being easily recognizable to our guests.
- Connect with the First Impression Coordinator after checking in. They will communicate any details specific to the weekend.
- Maintain positive body language (keep your back to the stage to welcome guests entering the rear or side doors, smile, make eye contact, and stand with good posture).
- Refrain from eating, drinking, or using your phone while serving.
- If you will miss your opportunity to serve, please inform your Coordinator.
Prerequisites
- Sign membership covenant form
- Have attended CHR for at least six (6) months
- Be able to serve for at least (one) 1 year once in position
- Completed or plan to complete Foundations within one (1) year of taking the position
- No public alcohol consumption, to include social media posts